`; }); const vat = (subtotal + setupFee) * 0.15; // 15% VAT standard for KSA const grandTotal = subtotal + setupFee + vat; // Extract item names and quantities to pass into the WhatsApp trigger const primaryItemName = itemsToQuote[0].item.name; const primaryQty = itemsToQuote[0].qty; const invoiceHTML = ` `; const wrapper = document.createElement('div'); wrapper.classList.add('chat-bubble', 'agent'); wrapper.innerHTML = `I have generated your design estimate. Click the green button below to send this directly to my WhatsApp and Emails! ${invoiceHTML}`; chatStream.insertBefore(wrapper, typingBubble); scrollStreamToBottom(); speak(`I've compiled your customized price sheet. If you're happy with it, you can click the green button to send it directly to my WhatsApp and emails so we can process your order.`); } // Semantic Natural Language Parsing Engine function processAgentLogic(rawMsg) { const text = rawMsg.toLowerCase().replace(/[.,\/#!$%\^&\*;:{}=\-_`~()]/g,"").trim(); let parsedWords = text.split(" "); // 1. Identify User's Name if (text.startsWith("my name is") || text.includes("call me") || text.startsWith("im ")) { let extractedName = ""; if (text.startsWith("my name is")) extractedName = rawMsg.substring(10).trim(); else if (text.includes("call me")) extractedName = rawMsg.substring(rawMsg.indexOf("call me") + 7).trim(); else if (text.startsWith("im ")) extractedName = rawMsg.substring(3).trim(); if (extractedName) { sessionMemory.userName = extractedName; localStorage.setItem('tecUser', extractedName); const nameReply = `Nice to meet you, ${extractedName}! I have noted down your contact context. What product category are you working on?`; appendMessage(nameReply, 'agent'); speak(nameReply); return; } } // 2. Clear Conversational Intent Handles if (text === "show promotional catalog" || text === "view catalog" || text === "gift") { let catText = "Here is our current corporate promotional inventory with standard pricing:\n\n"; promotionalCatalog.forEach(p => { catText += `• ${p.name} (SAR ${p.price.toFixed(2)} | MOQ: ${p.moq} units)\n`; }); catText += "\nTo get an immediate estimated invoice, you can simply type something like: 'Get me a quote for 200 mugs', or click 'Request Quotation'."; appendMessage(catText, 'agent'); speak("I've pulled up our standard catalog list in the chat area."); return; } if (text.includes("contact") || text.includes("phone") || text.includes("email") || text.includes("get sales contact details") || text.includes("whatsapp")) { const contactText = `You can reach me (Fuad Hajj Hassan) directly on my mobile at +966 54 027 8889, or via email at fuad@tec-lines.com. Our offices are located in Dammam, KSA.`; appendMessage(contactText, 'agent'); speak("You can contact me directly on my cell at plus nine six six, five four, zero two seven, eight eight eight nine."); return; } if (text.includes("where") || text.includes("location") || text.includes("address") || text.includes("office") || text.includes("saudi")) { const locText = "Our Head Office and production facility is located in Dammam, Kingdom of Saudi Arabia (P.O. Box 53667, Dammam 31982). We service orders across KSA and regional areas."; appendMessage(locText, 'agent'); speak("We are located in Dammam, Saudi Arabia. Our manufacturing facility handles all national corporate accounts."); return; } // 3. Multi-Item and Quantity Extraction let extractedItems = []; let numberFound = null; for (let i = 0; i p.id === word || p.name.toLowerCase().includes(word)); if (matchedProd) { extractedItems.push({ item: matchedProd, qty: num }); break; } } } } if (extractedItems.length > 0) { let moqViolation = extractedItems.find(entry => entry.qty